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China logs nearly 1 million consumer complaints in H1, with AI services a growing concern_我的网站

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A |     (ECNS) -- Consumer associations across China handled 985,928 complaints in the first half of 2026, down 1.01% from a year earlier. Of these, resolving 567,926 cases, helping consumers recover 447 million yuan ($66.2 million), the China Consumers Association said Wednesday.    Complaints involving AI customer service increased as businesses expanded its use in product inquiries, fee explanations, marketing and after-sales support. Consumers reported misleading promises, difficulty reaching human agents and inaccurate AI-generated information.    Secondhand trading platforms also remained a major source of disputes, with complaints involving counterfeit or refurbished goods, missing accessories and undisclosed defects.    Complaints about online lending and other consumer finance services remained high, particularly over automatic charges made without clear consent. Some consumers said they were repeatedly charged membership or value-added service fees they had not authorized.                        。

B |             新华社大连8月25日电(记者张博群)记者从25日举行的大连长海大桥主线钢栈桥贯通仪式上获悉,全长11.6千米的主线钢栈桥已于近日全线贯通,标志着长海大桥项目建设取得关键进展。       长海大桥起于大连市长海县大长山岛镇,终于大连市普兰店区皮口街道,全长25.5千米,是东北地区里程最长的跨海大桥,于2025年6月开工建设。长海县位于黄海北部海域,由195个海岛组成,其中有人居住海岛18个。

C | 大桥建成后,将改变长海县陆岛交通主要依靠海运的现状,打破海岛居民“看天出岛”的交通困局。

D |        据介绍,长海大桥施工海域风浪、潮汐变化频繁,施工干扰因素多,全年可开展海上施工作业的有效天数约180天。同时,浅滩水域水深不足,常规施工船舶无法进场作业,施工效率低、工期可控性弱、安全风险高。       主线钢栈桥是长海大桥配套施工设施,是一条全天候、高效率的海上施工通道。其全线贯通大幅提升了物资、设备、人员通行效率,有效解决了浅滩海域船舶作业难等问题。下一步,长海大桥项目团队将稳步推进大桥桩基施工、箱梁架设等主体工程建设。

E |

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